At Aria Tacks, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
1. Eligibility for Returns
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Items may be returned within 7 days of delivery.
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To qualify, products must be unused, undamaged, and in their original packaging.
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Items damaged due to misuse or handling issues will not be accepted for return.
2. Return Process
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Contact our support team within the 7-day period to initiate a return.
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Once approved, we will guide you through the return process.
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Customers are responsible for ensuring the package is securely packed for return.
3. Refunds
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Since we only accept Cash on Delivery (COD), refunds will be processed as a replacement product or an equivalent value adjustment on your next order.
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Refund requests are reviewed within 5–7 business days after we receive the returned item.
4. Exchanges
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If you receive a defective or incorrect item, we will arrange an exchange at no additional cost.
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Exchanges are subject to product availability.
5. Non-Returnable Items
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Personalized or custom items, if offered, cannot be returned or refunded.
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Products that are used, damaged, or not in original condition are not eligible.
6. Policy Updates
We may update this policy from time to time. Continued use of our services after updates indicates your acceptance of the revised terms.
If you have any questions, about our policy, please contact us at [email protected].